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🌸 Refunds & Cancellation Policy

Effective Date: 27 February 2026
Website: royalflower999.com
Business Name: Royal Flower 999
Location: Hyderabad, Telangana, India

1. Overview

At Royal Flower 999, we deal with fresh flowers and perishable products. Due to the nature of our products, order cancellations are not allowed once the order is placed.

By placing an order on royalflower999.com, you agree to this policy.

2. Cancellation Policy

❌ No Cancellation Policy

  • Orders cannot be cancelled after placing them.

  • Once payment is completed, the order is immediately processed.

  • Same-day and scheduled deliveries cannot be cancelled or modified.

Please review your order carefully before making payment.

3. Refund Policy

Refunds will only be considered under the following conditions:

✅ Eligible for Refund

  • Wrong product delivered

  • Completely damaged product delivered

  • Order not delivered due to our mistake

Customers must report issues within 4 hours of delivery by:

❌ Not Eligible for Refund

Refunds will not be provided in the following cases:

  • Change of mind after placing the order

  • Incorrect delivery details provided by customer

  • Recipient not available at delivery location

  • Minor differences in design, color, or flower type

  • Delay due to traffic, weather, or unforeseen circumstances

4. Replacement Policy

In approved cases, we may offer:

  • Product replacement

  • Partial refund

  • Store credit

This will be decided based on the situation.

5. Refund Processing Time

  • Approved refunds will be processed within 5–7 business days.

  • The amount will be credited to the original payment method.

  • Bank processing time may vary.

6. Non-Returnable Items

The following items cannot be returned:

  • Fresh flowers

  • Custom bouquets

  • Personalized gifts

  • Perishable products

7. Contact Information

For refund-related issues, contact:

Royal Flower 999
Hyderabad, Telangana, India
📧 Email: royalflowers999@gmail.com
📞 Phone: 8688723753

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